Clicks Pharmacy Katlehong Crossing – Health and Beauty Shop, Moleleki, Gauteng

Clicks Pharmacy Katlehong Crossing operates within the health and beauty category, serving the Moleleki area in Gauteng, South Africa. The store concentrates on core pharmacy services alongside a broader selection of health, personal care and beauty products typically stocked by Clicks outlets. The site architecture signals access to pharmacy services, promotions on popular brands and items, and features that aim to streamline the customer journey, such as promotions, ClubCard exclusives, and digital health options.

Main services offered

• Pharmacy services: The store is listed under the Clicks Pharmacy network, suggesting conventional in-store pharmaceutical dispensing alongside customer support for over‑the‑counter medicines, antifungal and other topical products, and related health needs.
• Promotions and brand highlights: The shop participates in Clicks’ promotional campaigns, including brand focuses on everyday health and beauty items, with notable discounts on items like oral care and Vaseline Cera-Glow products. Promotions frequently feature on the store’s wider Clicks platform, indicating a linkage to in-store availability and online promotions.
• Beauty and personal care: As a Clicks location, a broad range of health and beauty products are expected to be available, including skincare, body care, and vitamin or supplement lines that align with Clicks’ national assortment.
• Digital health services: The presence of “Virtual Doctor” in the broader Clicks ecosystem points to digital health services available to customers, potentially via online or in-app options that complement in-person visits.
• ClubCard benefits: The store participates in ClubCard exclusives and loyalty, offering members access to exclusive deals and points-based savings as part of the broader Clicks loyalty framework.

Typical customer experience and service style

Reviews from visitors highlight a mixed but generally positive sentiment toward the customer service experience. Several customers praise attentive and friendly staff, noting individuals who stand out for their commitment to service and helpfulness. One reviewer specifically commended a staff member named Thapelo as a valuable asset to the team, signalling that well‑trained personnel can deliver memorable, supportive service.

However, customer reflections also reveal occasional dissatisfaction with service interactions. Instances describe unfavourable experiences where staff appeared unhelpful or unfriendly during purchases of antifungal cream or other medicines, with some customers choosing not to complete a purchase as a result. Such feedback indicates that while many staff members provide strong assistance, gaps in customer care can occur, underscoring the importance of clear communication and patience in pharmacy settings.

Observations from local feedback suggest a generally welcoming environment when staff are available and responsive, with other customers noting positive experiences thanks to friendly, helpful team members. The variability in service underscores the value of proactive, courteous customer engagement and the potential impact of staff attitudes on the overall shopping experience.

What requests and interactions typically look like

Given Clicks’ standard operating model, customers visiting Clicks Pharmacy Katlehong Crossing can expect assistance related to prescription medications, over‑the‑counter health products, and personal care items. In-store staff are typically the point of contact for product advice, pharmacy queries, and guidance on promotions or loyalty benefits.

Practical tips for customers

• Plan sometimes busy periods: Pharmacy counters can experience peak times; visiting during mid‑day or early evenings on weekdays may offer shorter queues.
• Take advantage of ClubCard deals: Check for exclusive offers and loyalty benefits tied to ClubCard for savings on health and beauty products.
• Utilise digital health options: If available, explore Virtual Doctor or online health services linked to the Clicks network for quick consultations or guidance.
• Check product availability for promotions: Large promotions on items such as oral care products or Vaseline Cera‑Glow lines appear on the broader Clicks platform and are likely to tie into in-store stock; verify availability before travel if a specific deal is sought.
• Be prepared for mixed experiences: If a particular interaction seems unfavourable, consider asking another staff member for assistance or providing constructive feedback through the standard service channels to help improve future visits.

Location and area served

Clicks Pharmacy Katlehong Crossing is located in Moleleki, Gauteng, South Africa, serving the Katlehong Crossing area and surrounding communities within the Gauteng province.

Hours and accessibility details

Specific business hours are not stated in the available material. For planning visits, it is reasonable to assume typical Clicks operating hours for health and beauty stores, with attention to local public holidays and periods of high footfall. Accessibility considerations for a convenience‑driven pharmacy environment typically include in-store counter service, ease of product navigation, and aisle organisation designed for quick retrieval of common health and beauty items.